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What should I do if my refund hasn’t arrived yet?

Most refunds are generally processed within 10 working days. You may also check the status of your refund on the booking details page. However, if it is taking longer than 10 working days since your refund was initiated, please reach out to us at


  • Refunds from WalkWithMe Tours are always returned to the original payment method used for booking.
  • Some banks or credit card providers show the refund/credit far down on the statement next to the line item for the original purchase -that’s a great place to check! If you’re still having trouble finding your refund, we recommend contacting your bank or payment provider for more information.
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