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My payment didn’t go through, now what?

We all hope this will be not the case, however, if the payment was declined, you will receive a message indicating what went wrong. This can happen for a number of different reasons, including: 

– the Credit card has expired 

– the Daily withdrawal or purchase limit set by your bank or credit card company was exceeded 

– the Billing address and phone number entered do not match the billing address and phone number associated with your credit card 

– Fraud prevention: the system suspects the payment has been made fraudulently

– Credit card doesn’t have available funds to make the payment 

We recommend to give it a second try, and in case the payment doesn’t go through again, to reach out to your bank or credit card company for more information.

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